Privacy Policy

Welcome to the Grand Casino Dunedin website. Protecting your privacy is important to us, and this Privacy Policy details how we collect, use, disclose, and manage your information. By accessing our site, you agree to the terms outlined herein. We take your privacy seriously and aim to be transparent about the data we collect and how it is handled. This document is designed to give you a clear understanding of your rights and our responsibilities.

Our Privacy Policy is designed to comply with the relevant legislation in New Zealand, ensuring the protection of personal information collected from our website visitors. We regularly review our policies to align with legal developments and digital best practices. Whether you're browsing or engaging with our services, we prioritize the responsible handling of your data. You can always access the latest version of our policies and services at Grand Casino Dunedin.

Information We Collect

During your interaction with our website, we may collect personal information that you voluntarily provide through forms, registrations, or other direct interactions. Additionally, we gather data through technological means such as cookies. These tools help us better understand user preferences and optimize your browsing experience. In some cases, we may also collect anonymous data for analytical purposes to improve our website’s performance.

The types of information we may collect include:

  • Personal Identification Information: Such as your name, email address, phone number, and any other detail provided directly by you. This information helps us personalize your experience and respond efficiently to your queries.
  • Technical Data: Including your IP address, browser type, geographical location, and operating system. This allows us to ensure compatibility and enhance security across different devices and platforms.
  • Usage Data: Information about how you use and navigate our website. This includes pages visited, time spent on site, and interaction patterns which help us optimize content delivery.

All information collected is utilized to enhance your experience and improve our services. We only collect data that is necessary for legitimate operational purposes, and we never use it in ways that compromise your trust.

How We Use Your Information

Your information is primarily used to provide and improve our services and communication with users. The specific purposes for processing your information include but are not limited to customer support, personalized marketing, and service enhancement. It also allows us to deliver a user-friendly interface and timely updates about relevant offerings.

Providing customer support, sending promotional materials, and maintaining security and safety of our services. These functions ensure that your interactions with our platform remain seamless and enjoyable. Additionally, this data allows us to tailor communications that are most relevant to your interests.

We may also use your information to comply with legal obligations or to protect our legitimate business interests. These include fraud prevention, risk assessment, and upholding contractual obligations. Rest assured, any such use of data is governed by strict internal policies and applicable laws.

Sharing Your Information

Grand Casino Dunedin does not sell or lease your personal information to third parties unless we have your permission or are required by law. We prioritize your privacy and only share data when necessary for operational support. When doing so, we ensure all external parties meet our rigorous privacy and data protection standards.

  • Service providers that assist in our operations, ensuring they adhere strictly to our privacy standards. These providers are contractually obligated to use your data only for the specific services they are engaged to deliver.
  • Authorities if required for legal compliance or in response to legal processes. We may disclose information when necessary to comply with a court order, enforce our policies, or respond to lawful requests.

All third parties that process user data on our behalf are bound to maintain confidentiality and use the information solely for authorized purposes. We routinely audit our partners to ensure compliance and safeguard against unauthorized use or disclosure.

Data Security and Retention

We employ industry-standard security measures to safeguard your personal information from unauthorized access, use, or disclosure. Our commitment to protecting your data is unwavering. Measures include encryption, firewalls, regular audits, and access control systems to prevent unauthorized exposure.

Personal data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. This helps us maintain accuracy and relevance while minimizing unnecessary data storage. Upon meeting the necessary retention period, we securely destroy such information using certified data disposal methods.

Your Rights

As a user in New Zealand, you possess rights regarding your personal data, including the right to access, correct, or delete your information. These rights empower you to maintain control over your digital footprint. You may also request information about how your data has been used or shared.

Additionally, you have the right to object to or restrict certain processing activities. This includes opting out of direct marketing or requesting limits on data profiling. Exercising your rights will not affect your access to our core services or your user experience.

To exercise any of these rights or for further inquiries, please contact us at [email protected]. We are committed to addressing your requests promptly and professionally. Your trust is important to us, and we aim to resolve all privacy concerns transparently and efficiently.